Which of the following valuation methods reflects current values?
a. acquisition cost
b. present value of cash flows using historical interest rates
c. net realizable value
d. adjusted acquisition cost
C
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Which of the following is not a question that needs to be answered with regard to quality control?
a. What happens to the spoiled units? b. What is the actual cost of spoilage? c. How can spoilage be controlled? d. Why does spoilage happen?
Which behaviors should be avoided in a conflict?
A. ignoring emotions B. holding fast to one solution C. talking to third parties about the conflict instead of the other party D. all of these
Which of the following acts prohibits "unfair methods of competition"?
A) the Clayton Act of 1914 B) the Hart-Scott-Rodino Act of 1976 C) the Federal Trade Commission Act of 1914 D) the Securities Exchange Act of 1934
Customer service performance measures should be reviewed and revised when?
a. Rarely b. As conditions merit c. Never d. After each unit of product is sold