Which of the following is a critical step for the quality improvement process in health care settings?
a. Outlining general long-range goals
b. Identifying current successful practices
c. Testing practice changes slowly and tentatively
d. Adopting a practice change as a new standard of care
ANS: D
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A Quality improvement includes identifying specific, immediate goals, not long-range goals.
B The quality improvement process includes identifying practices that pose problems, rather than identifying successful practices.
C Quality improvement includes testing practice changes rapidly, not slowly.
D The goal of quality improvement activities is to bring about changes in practice that will make a positive difference in patient care. Therefore, adopting a practice change is a critical step in the process.
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