Producing a desired outward emotional expression without modifying the underlying emotions is known as ______.
A. surface acting
B. deep acting
C. emotional dissonance
D. emotional labor
A. surface acting
Business
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Samuel would like to use occupational prestige to measure social class, but his study is international, and prestige of occupation changes from one culture to the next
Indicate whether the statement is true or false
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In developing countries, which of the following scales would be best for measuring consumer preferences?
A) ordinal scales B) ratio scales C) interval scales D) substantive scales E) dichotomous scales
Business
Which of the following exemplifies a service?
A) candy B) laptop C) retail D) car E) laundry detergent
Business
When speaking to a culturally diverse audience, sophisticated vocabulary must be used
Indicate whether the statement is true or false
Business