A Hispanic patient tells an African American nurse, "You are African American and can't possibly understand how a person like me feels." What is an appropriate response by the nurse at this time?
a. Find a nurse who is not African American to interview the patient.
b. Ask the patient, "Why do you think that, since we just met?"
c. Note that the patient is very defensive about being racially different.
d. Encourage the patient to describe what he means by his statement.
ANS: D
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