Customer relationship management (CRM) helps ________
A) firms monitor and minimize employee turnover
B) customers manage information about different sellers in the market
C) firms manage customer touch points to maximize customer loyalty
D) customers locate the best deals in the market
E) firms create artificial demand in the market
C
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On January 1, 2016, Alldredge Company purchased equipment and signed a six-year mortgage note for $186,000 at 15%
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Indicate whether the statement is true or false
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