Which of the following is the most important dimension of intercultural competence?
A. attitudes
B. knowledge
C. skills
D. motivation
Answer: D
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What did researchers discover in the Harlow monkey studies?
a. Monkeys use touch to provide comfort and reassurance. b. Monkeys suffer irreversible damage to their immune systems if they are deprived of touch. c. Monkeys crave physical contact. d. Monkeys use touch as a kind of language.
Speech experts discourage manuscript speaking style because the speaker cannot control a stiff,
monotone delivery style. Indicate whether the statement is true or false
Common heuristics include beliefs such as "Longer messages are
strong messages" and "The quality of an item correlates with its price. Indicate whether the statement is true or false
Which of the following statements about group conflict is true:
a. Effective members avoid only constructive conflict. b. Effective members steer the group away from engaging in all forms of conflict. c. Effective members are willing to engage in conflict and hurt others' feelings if it means getting the job done quickly. d. Effective members promote conflict that is constructive for the group's tasks and climate and discourage conflict that disrupts healthy discussion.