At the end of the systems analysis phase, you studied the economic feasibility of the system and estimated the future costs and benefits. Now that the system is operational, should those costs and benefits be monitored? Why or why not?
What will be an ideal response?
It is important to track and evaluate costs and benefits during the systems operation and support phase, especially for a small- to medium-sized business that must manage its resources carefully. The Personal Trainer situation probably calls for a scaled-down version of the operational cost monitoring program. In a medium size organization such as Personal Trainer, the best chargeback method might be the Chargeback method described in Part C of the Systems Analyst’s Toolkit. The cost monitoring effort should include: (1) the cost of in-house employee maintenance and outside maintenance vendors; (2) all hardware and software upgrades, and rental, lease, or depreciation expenses; (3) the cost of all supplies, including paper, printer cartridges, and backup media; (4) all training costs, including the cost of training itself and the salaries of the employees involved; and (5) any additional consultant expenses.
Personal Trainer also should review its information systems needs on a regular basis. This can be done in an annual meeting between you and the associates and the office staff. You should suggest that Personal Trainer conduct a periodic review of the firm’s mission statement, goals, and objectives, and monitor user satisfaction through periodic meetings and feedback forms. Personal Trainer also should conduct a survey of patients and households to determine whether they are satisfied with the information system.
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What will be an ideal response?
________ values replace the original value of a variable in a data table
A) Substitution B) Primary C) Range D) Table
A(n) ________ is a weakness. It can be a weakness in any organizational IT systems, networks, configurations users, or data
Fill in the blank(s) with correct word
COGNITIVE ASSESSMENT Which of the following best describes the function of an MIS?
A. An MIS captures and processes data from business activities. B. An MIS generates information for problem solving. C. An MIS organizes documents using metadata. D. An MIS publishes documents to the web.