To start a difficult conversation the right way, it's important for you and your coworker to identify something you agree on. This may be a common goal or a set of ________ that you consent to
Fill in the blank(s) with the appropriate word(s).
operating rules
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Aaron ended his speech about second-hand smoke by asking his audience to imagine how
much more enjoyable going out to eat would be if they did not have to sit next to a group of smokers. Aaron was using ________ to end his speech. A) a call to action B) a positive vision of the future C) a visual aid D) a story
Many people know that gas prices keep increasing but Kirk wants to let his audience know how negotiations with the Middle East have played a part in this increase. His purpose is to __________.
A. introduce an action B. set the agenda C. provide a new perspective D. create a positive feeling
Research shows that when we ask others for favors, we often create narratives that help us maintain our image while still being persuasive because
A. our self-esteem informs everything we do. B. we manage multiple identities. C. image management is complex. D. we like to tell stories about our self-concept.
Answer the following statements true (T) or false (F)
1.Effective group members should only fill roles that are of interest to them and compatible with their strengths. 2.Leadership seeks change, while management seeks order and stability. 3.Most experts agree with the notion that leaders are born, not made, and that they are naturally good communicators.