How can Tamara engage this family?

Question

Tamara Simms, a 32-year-old school social worker, had worked in a rural community called The Ridge for more than six years, since 1997. She was assigned a case which caught her off balance. There was something going on in the Anderson home that she couldn’t quite grasp. She had concluded from a home visit that the father was neglecting the children. The home had unsanitary conditions. Sarah Jane, a third grader, had the worst case of head lice Tamara had ever encountered and her lips were severely blistered, a condition that hadn’t healed despite treatment. Furthermore, Tamara sensed that there was something more serious going on in the Anderson home. She suspected that Mr. Anderson was involved in internet pornography and she feared he may have involved his children in some way. In spite of her “hunches” she had no clear evidence to report to Child Protective Services. As seasoned as she was, Tamara still “brought her work home” with her. Although her own family needed her, she could not stop worrying about Sarah Jane and her two siblings. Written for a bachelor’s- level capstone or integrative seminar in social work, the case may also be useful for courses in macro- or micro-level practice, diversity, or international social work. The case situation may be useful for discussion of multiple topics such as social work ethics, policy issues (including policy related to crime victims and to undocumented clients), diversity, language, agency settings, crime victimization, and professional use of self. The case also may be appropriate for MSW foundation courses dealing with these topics.

Answer 1

Frequent contact with the Andersons, acceptance, patience, and some basic problem solving are the most likely techniques to facilitate engagement with this rather resistant father. Tamara might continue to ask concrete, non-threatening, open-ended questions about Mr. Anderson’s internet sales to try and gather more information about his activities. In this way she may gain enough information to make a decision about whether or not she has any evidence to report to CPS. Tamara will need to carefully examine her personal values and avoid imposing these on a family with very different values. She must determine the difference between what she might consider “in poor taste” from what may be dangerous or illegal activities.