In industry, the term ____________________has come to mean finding the best practices and emulating them.

A) “shadowing”
B) “benchmarking”
C) “highlighting”
D) “screening”


Ans: B

Social Work & Human Services

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Freedman is baffled that older Americans do not do more volunteering for which of the following reasons?

a. Many older people want to be more involved b. Social ties and community engagement have been linked to better physical and mental health c. Older adults vote at a higher rate than any other age group d. All of the above e. A and B above

Social Work & Human Services

What percentage of respondents are not afraid to walk alone at night?



A. 0.639
B. 36.1
C. 63.9
D. 1,274

Social Work & Human Services

Experiential therapists typically use _____________ to help minimize countertransference responses to family members in session

a. live observation b. co-therapists c. reflecting teams d. their own therapy

Social Work & Human Services

The model of group work that helps members improve functioning and cope with life's tasks is the:

a) Social Goals Model b) Reciprocal Model c) Social Learning Model d) Remedial Model

Social Work & Human Services