Which of the following phrases is a response that may be effective in calming a patient who is upset about an insurance issue?
A) I don't know what to do, either.
B) That's a difficult one. Let's see what we can do.
C) We can't do that!
D) This isn't my problem to resolve.
B
You might also like to view...
The ________ has recommended guidelines for addressing envelopes
a. Physician's Desk Reference (PDR) b. ADA c. USPS d. UPS
The instructional note found at the code for Pain, NOT elsewhere classifiable, states which of the following?
a. Code only neoplasm-associated pain b. Code first underlying disease c. Code any related psychological factors associated with pain d. Code first T36–T50 to identify rug
To correct an error discovered after the patient's written copy of his or her medical records has been recorded, a medical assistant should:
A. erase the mistake and type in the correction B. get written consent from the patient to correct the error C. draw a line through the mistake, make and label it as a correction, initial and date it D. draw a line through the error and enter the new information E. destroy the entry and start over
For the following questions, list the main term that would be referenced in the Procedural Alphabetic Index
Cardiac revascularization with implantation of artery into heart