State the American Society for Quality's definition of quality. Of the three "flavors" or categories of quality definitions, which type is it? Explain

What will be an ideal response?


"The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs." This is user based, as evidenced by the reference to needs, not to specifications or ingredients.

Business

You might also like to view...

Tina perceives herself to be a responsible person because she does not misuse company assets, she is always truthful, and she treats others fairly. She upholds moral and legal laws and conforms to the expectations of others. At which level of moral development is Tina operating?

A. Discretionary B. Preconventional C. Principled D. Consensual E. Conventional

Business

All of the following services require extensive personalization except:

A. financial services. B. legal services. C. medical services. D. accounting services.

Business

A company that engages in unethical behavior may suffer severe consequences

Indicate whether the statement is true or false

Business

Object-oriented programming differs from traditional procedural programming in that it examines objects that are part of a system

Indicate whether the statement is true or false

Business