_______ can be best defined as prescribed behaviors designed to help a group meet its goals and conduct its conversations.

a. Group expectations
b. Values
c. Norms
d. Ground rules


d. Ground rules
Ground rules refer to prescribed behaviors designed to help a group meet its goals and conduct its conversations. Ground rules may include sticking to the agenda and focusing on issues rather than people.

Communication & Mass Media

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The three most common forms of hurtful messages reported by college students are ______.

A. evaluations, accusations, and informative statements B. threats, jokes, and accusations C. deception, directives, and jokes D. evaluations, threats, and questions

Communication & Mass Media

Catherine heads the corporate communications department at a multinational company. The company is planning on updating its website, and Catherine insists on creating an online pressroom on the site

How does an online pressroom benefit the company? a. Media can access the company's information 24 hours a day. b. It makes the process of chunking easier for online readers. c. It makes the process of branching easier for online writers. d. Media trust online content more than printed content.

Communication & Mass Media

Corrine has a forceful personality, marked intelligence, and has dynamic communication skills

For this reason, many of her classmates thinks she is a born leader. What perspective of leadership is this? A) trait perspective B) functional perspective C) imminent perspective D) situational perspective

Communication & Mass Media

A good way to save research time is to narrow the topic when you select it.

Answer the following statement true (T) or false (F)

Communication & Mass Media