When conducting an employee performance evaluation conference, the LPN/LVN charge nurse should understand that
a. giving measurable feedback such as "You're doing fine" promotes personal growth.
b. positive feedback should be given at the beginning of the interview to set the tone.
c. the employee should develop a plan for improvement without input from the charge nurse.
d. the employee should be encouraged to identify strengths and ask questions for clarification.
ANS: D
Evaluation should be a joint interactive process rather than a one-way communication. Dialogue can clarify and enhance the process. Evaluation should focus on identification of strengths as well as behaviors to be modified. The statement "You're doing fine" does not exemplify measurable feedback. The tone should be nonthreatening and objective but does not require the evaluation to begin with positive feedback. An employee may develop his or her own plan, but the individual needs to include problem areas identified by the charge nurse as well as the employee's own goals.
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