A case manager who is presenting on behalf of a client should monitor him-or herself for:

a. Nervousness
b. Defensiveness
c. Ability to establish rapport
d. Reciprocity


b

Social Work & Human Services

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In order to improve the validity and reliability of measurement devices, the text

recommends all of the following techniques EXCEPT:

a. more extensive conceptual development. b. use a lower level of measurement. c. better train those who will apply the measurement devices. d. all of the answers are techniques that are recommended.

Social Work & Human Services

Which of the following races has the highest percentage of uninsured

children? A. Hispanic B. White, not Hispanic C. Black D. Asian

Social Work & Human Services

List two social trends that set the stage for the Civil Rights Movement of the 1960s

What will be an ideal response?

Social Work & Human Services

Answer the following statement(s) true (T) or false (F)

Define empathy and provide three descriptors on the meaning of empathy.

Social Work & Human Services