What are four emotions that are pronounced in conflict and how do emotions influence behavior?
What will be an ideal response?
Anger is the central emotion of conflict, generally triggering an attack response. People can respond more positively to anger by listening, discussing issues calmly, owning their feelings, and avoiding blame.
Jealousy often results in competitive and aggressive behavior. However, individuals can use collaborative strategies such as direct, positive, and problem-focused communication.
Hurt occurs when a person feels psychologically injured by another person and is generally accompanied by pain, anger, sadness, and suffering. The text does not discuss communication behavior associated with hurt.
Guilt often evokes responses to repair the damage that has been done by apologizing, admitting guilt, offering justifications, and trying to make the party feel better. Defensiveness and justifications are often used when a person has difficulty admitting they have erred.
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Indicate whether the statement is true or false
One of your friends never stereotypes anyone; he or she communicates with you in a way that makes you feel you're appreciated as a unique person. What value described in your text is operating here?
A. Value 1: Equalizing power B. Value 2: Talking to make it better C. Value 4: Being open-minded and willing to change D. Value 5: Treating another person as an individual
What are the five generally agreed upon ethical standards?
a. honesty, amicability, respect, virtue, and rationality b. honesty, integrity, fairness, respect, and responsibility c. listening, encoding, decoding, feedback, and noninterference d. rhetoric, exigence, ethos, pathos, and logos
Which of the following is not a news value?
a. Prominence b. Conflict c. Timeliness d. Commonality