What terms and definitions about role stress does the nurse learn? (Select all that apply.)
a. Role ambiguity: expectations of a role are not clearly defined
b. Role conflict: personal values conflict with job requirements
c. Role discrepancy: conflict between conception and expectation of a role
d. Role extension: expansion of duties associated with a role
e. Role overload: demands of the role are overwhelming and endless
A, C, D
Role ambiguity occurs when the expectations of a role are not clearly defined. Role discrepancy is a situation where a person's conception of a role does not match the reality of that role. Role extension occurs as the duties associated with a specific role expand. Role conflict is the state of stress that occurs when a person struggles to meet the demands of two roles. Role overload is a situation in which the time and resources allotted for a given role are insufficient to meet the role expectations.
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