Which of the following is NOT a nonverbal communication challenge in tourism contexts?
A. expectations for linguistic ability
B. expectations for smiling at strangers
C. expectations for a hands-on inspection of the merchandise
D. expectations for appearance in public
Answer: A
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An organization in which you are an officer is meeting in San Diego, California, and you're to provide the speech of welcome. Which of the following remarks would be appropriate for inclusion?
w. Welcome to San Diego's famous Coronado Hotel, which has enjoyed playing host to a wide array of guests in this magical location since 1888. x. Meeting at a resort location was politically incorrect in light of current economic woes, but cancellation at this late date was not an option. y. Our decision to purchase conference cancellation insurance was wrongheaded and should be revisited during our proceedings. z. By all means, make sure you take a dip where Marilyn Monroe did her famous swim, and make sure you join us on the beach to watch the sunset. A) w & x B) w & z C) x & y D) x & z
With some concern, Dianna pauses during a presentation and says,
"I see some confusion on your faces. Can you tell me why?" Dianna is using a comprehension question for the primary purpose of a. capturing audience attention. b. involving the audience. c. assessing audience understanding. d. letting her voice rest. e. maintaining control.
Nina was on the computer when her mother walked up behind her and watched while she was surfing the Web. Since Nina likes to look at clothes and shoes online, she went to a website that appeared to sell clothes and shoes
When Nina started entering her e-mail, address, and birth date, her mother said, "Nina! What are you thinking? If you give out your personal information online, people will steal your identity!" Which consequence of anonymity is being illustrated in this scenario? a. spamming b. phishing c. spoofing d. cyberbullying
"Dogs" would be an appropriate title for a speech to inform an audience about the major breeds of show dogs.
Answer the following statement true (T) or false (F)