Generally defined as an individual's level of fear or anxiety associated with either real or anticipated communication with others, _________________________ has been found to be meaningfully associated with important organizational outcomes
Fill in the blank with correct word
communication apprehension
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The ________ in which you were raised will influence your listening in a variety of ways
Fill in the blank with correct word
Your presentation outline should identify supporting materials by using
A) complete sentences. B) key words. C) footnotes. D) a full text of all evidence. E) nothing, evidence should not appear in the presentation outline.
You are writing a breaking news story about a power outage downtown. What is the best way to make sure you are telling readers what they need to know?
A. Ask yourself what you would want to know if you were personally affected by the incident. B. Have a standard set of facts that you offer at the beginning of every story. C. Ask officials on the scene what is the most important information to include. D. Usually start with an estimate of the financial cost of the incident.
What is the following excerpt used to draw the audience's attention called? "Thirteen-year-old Tamia was at risk of being expelled from school. Once a straight-A student, she was failing her classes and was caught cheating on a test
Mrs. Snider, the principal of the school, encouraged Tamia and her family to see a counselor. Mrs. Snider wanted to see her get help rather than expel her. Mrs. Snider knew that Tamia's parents were having marital problems which could be affecting her school work." A) a quotation B) a rhetorical question C) a startling statement D) a narrative