A staff nurse complains to the nurse manager that another staff member is making her feel uncomfortable by making sexual comments. Before the nurse manager takes disciplinary action, the manager most likely will:
a. Investigate the allegations carefully
b. Wait to see if the problem resolves itself
c. Focus on the individual's personality
d. Disregard the staff nurse's length of service, past accomplishments or problems, level of skill, and importance to the organization
ANS: A
The ramifications of disciplinary action are so serious that managers must proceed with caution. They should collect the facts, check allegations, talk to witnesses, and ask accused employees for their side of the story.
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