When change initiators do not have all the information they need to design the change and others have considerable power to resist, the best approach to managing resistance to change is through
A. explicit and implicit coercion.
B. participation and involvement.
C. facilitation and support.
D. negotiation and rewards.
E. manipulation and cooptation.
Answer: B
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A hickory rocking chair, handmade by an Amish woodcarver in Lancaster, Pennsylvania from locally grown wood, is an example of a ________
A) convenience product B) capital item C) specialty product D) service E) product attribute
A franchisor can suggest retail prices for the goods that a franchisee sells but cannot mandate them
Indicate whether the statement is true or false
13. ______ societies are those in which people from birth onward are integrated into strong, cohesive in-groups, which throughout people’s lifetime continue to protect them in exchange for unquestioning loyalty.
a. Powerful b. Uncertain c. Individualist d. Collectivist
Generally, entrepreneurial stress is due to
a. being surrounded by incompetents. b. fear of failure. c. the discrepancy between the entrepreneur's expectations and personality. d. a big ego.