A director must discipline an ICU manager. The director and manager have become friends. When disciplining the manager, what is the best approach by the director?
1. Notify the human resources director that the meeting will occur.
2. Include the chief nurse officer (CNO) in the session.
3. Ask a manager from another department to sit in on the meeting.
4. Discuss the issue, concentrate on the issue, and do not make it personal.
4
Rationale 1: The HR director does not need to be included at this stage.
Rationale 2: The CNO does not need to be included at this stage.
Rationale 3: Asking another manager, even from a different department, to sit in on the meeting violates confidentiality.
Rationale 4: The director should focus on the issues and not allow the discussion to become personal. The manager should be treated as any other manager would.
Global Rationale:
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