Jake had an appointment at the doctor's office, but couldn't make it on time due to traffic. By the time he arrived, the doctor had already begun with the next patient. This illustrates the ________ of services
A) variability
B) heterogeneity
C) perishability
D) intangibility
E) homogeneity
C
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FedEx chose Memphis, Tennessee, as its U.S. hub because:
A) the city is in the center of the United States, geographically. B) the airport has relatively few hours of bad weather closures. C) it needed a means to reach cities to which it did not have direct flights. D) the firm believed that a hub system was superior to traditional city-to-city flight scheduling. E) All of the above are true.
The trade-offs between the gains in human terms from improved quality of work life and the gains in economic terms from revitalization aren't fully known.
Answer the following statement true (T) or false (F)
Following recent high-profile corporate scandals, high standards of ethical conduct are considered a prerequisite for effective leadership.
Answer the following statement true (T) or false (F)
To ensure that expatriates do not lose out through their overseas assignment, the going-rate approach is often used to equalize the standard of living between the host country and the home country
Indicate whether the statement is true or false