The text suggests that while ______ can facilitate treatment, workers must also assess how much of it a group can support while still functioning.

a. cohesiveness
b. tolerance
c. heterogeneity
d. self-disclosure


Ans: C

Social Work & Human Services

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The capacity for genuineness and empathy are less important skills for organizational and community change than

when working with individuals.

a. True b. False

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_____ is the presentation of an aversive event or the removal of a positive event that results in the decreased

frequency of a particular behavior.

a. Positive reinforcement b. Negative reinforcement c. Punishment d. Modeling

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Which type of organization is mandated to promote the welfare of the people it serves?

A. Human service organizations. B. Manufacturing firms. C. For-profit organizations. D. Barber shops and bistros.

Social Work & Human Services

Dr. Dover is interested in studying the homeless population. He starts at a homeless shelter, and then obtains subjects through referrals from the residents at the shelter. This situation is an example of

A) availability sampling. B) simple random sampling. C) snowball sampling. D) probability sampling.

Social Work & Human Services