The distinction between mood and emotion is based on which of the following characteristics?
A. intensity
B. specificity
C. duration
D. All of these choices are correct.
Answer: D
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Indicate whether the statement is true or false
Since Ben’s supervisor is out sick, Ben has been called on to give an impromptu briefing to the other employees at his company. This situation is likely to cause ________ communication apprehension.
a. trait b. novelty c. subordinate d. formal
Explain the role of effective human resource management (HRM) during mergers and acquisitions.
What will be an ideal response?
Which of the following is the BEST negative reply to a request for a favor?
a. Thank you for asking me to speak at your meeting, but I will not be able to attend. b. Because I have a previous engagement in Phoenix, I cannot demonstrate my machine at your conference. c. Although I have multiple obligations for the date you suggested, I fully support your effort to raise funds for the homeless. d. I find my schedule is as impossible as ever; I must be doing something wrong with my priorities.