The responding stage of the listening process can be enhanced through the use of "I" messages

Indicate whether the statement is true or false.


Answer: True

Communication & Mass Media

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When faced with allegations that its response to Hurricane Katrina had been inadequate, officials with the American Red Cross ________

A) conducted an internal investigation B) denied the allegations and said "no comment" C) announced a series of reforms and met with their chief accuser D) A and B E) A and C

Communication & Mass Media

When addressing an audience that already agrees with you, the most appropriate persuasive purpose for

your speech is ________. Fill in the blanks with correct word

Communication & Mass Media

In a public relations presentation, the speaker is specifically providing information to

public image for the person or organization the speaker is representing. A. create a negative B. manipulate a conservative C. maintain a neutral D. promote a positive

Communication & Mass Media

Mel wants to create a profile on the social networking site LinkedIn so that he can make connections in his profession. He notices that there are many professionals in his area, so using creativity in his photos, audiovisual elements, and profile will be necessary if Mel wishes to stand out. However, he must also provide the information people in his profession expect to see so he appears to be competent and successful. Mel's attempt to balance these two needs is best represented by which theory?

A. transactional B. information-transfer C. structuration D. expectation

Communication & Mass Media