List four different categories of incidents that are often received at a help desk.

What will be an ideal response?


Any four of the following:
Request for information
A question
A problem
A complaint
A work (or service) order

Computer Science & Information Technology

You might also like to view...

When a method terminates, the values of its local variables are ________.

a. saved b. copied c. restored d. lost

Computer Science & Information Technology

Histograms can be created on a separate worksheet when using the Analysis ToolPak

Indicate whether the statement is true or false

Computer Science & Information Technology

Select the specific technology that allows you to run a virtual machine on a virtual machine.

A. Nano Server B. Windows Containers C. Integrated virtualization D. Nested virtualization

Computer Science & Information Technology

A(n) _____ chart provides a simple way to show trends and variations in a range of data within a single cell.

A. Sparkie B. Sparkline C. Special D. Sparkle

Computer Science & Information Technology