Robert is a salesperson. He ensures that he remembers his customer's name, title, and contact information before meeting him or her. Robert does this to:

a. understand if the customer genuinely has any motive to buy.
b. create a strategic prospecting plan.
c. select the best prospecting method.
d. establish rapport with the customer.
e. learn about the buying behavior of the customer.


d. establish rapport with the customer.

Biology & Microbiology

You might also like to view...

The scientific explanation for the diversity seen in

nature is a. based upon sexual differences. b. divine creation of the many different forms of life. c. found in the science of taxonomy. d. natural selection. e. artificial selection.

Biology & Microbiology

Which of the following best described the surfaces of clay particles in soil?

a. They often bear positively charged ions. b. They release water to plants easily. c. They often bear negatively charged ions. d. They are generally hydrophobic.

Biology & Microbiology

LTP is induced by secretion of glutamate from the presynaptic terminus, followed by high levels of Ca2+ influx in the CA1 neuron. This activates (A)___________, which phosphorylate the AMPA receptor, and subsequently, a large number of (B)_____ receptors will be inserted into the plasma membrane of the CA1 neuron.

a. (A) PKA and CamKII (B) metabotropic glutamate b. (A) PKA and CamKII, (B) AMPA c. (A) PKC and CamKII (B) NMDA d. (A) PKC and CamKII (B) AMPA

Biology & Microbiology

Nails are made of a protein called ____

a) collagen b) vinculin c) keratin d) elastin

Biology & Microbiology