Which of the following should be a factor when you select an outside collection agency? 

A. Select an agency that will use harsh collection practices
B. Choose an agency only after a patient fails to respond to the final collection letter or has twice broken a promise to pay
C. Encourage the agency to sue the patient
D. Permit the agency to handle all cases, regardless of special considerations
E. Continue to ask the patient for payment even though the collection agency is working on the account


B. Choose an agency only after a patient fails to respond to the final collection letter or has twice broken a promise to pay
Using a collection agency is usually a last resort, because collection agencies keep between 40% and 60% of the collected amount. Choose a collection agency only when all other avenues have failed.

Health Professions

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You have scored in the 65th percentile for your class. This means that your score is greater than or equal to 65% of all the scores in the class.

Answer the following statement true (T) or false (F)

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Thirst, pallor, tachycardia, and a thready pulse are all found in which stage of shock?

A) Irreversible B) Hemorrhagic C) Compensated D) Decompensated

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The vertebral column or spine consists of 28 bones

Indicate whether the statement is true or false

Health Professions

The brief reactive psychosis, called a(n) ____________________ in lay terms, is provoked by a stressful event, such as a death in the family.

Fill in the blank(s) with the appropriate word(s).

Health Professions