During the initial interview at the crisis center, a patient says, "I've been served with divorce papers. I'm so upset and anxious that I can't think clearly." Which comment should the nurse use to assess personal coping skills?
a. "In the past, how have you handled difficult or stressful situations?"
b. "What would you like us to do to help you feel more relaxed?"
c. "Tell me more about how it feels to be anxious and upset."
d. "Can you describe your role in the marital relationship?"
ANS: A
The correct answer is the only option that assesses coping skills. The incorrect options are concerned with self-esteem, ask the patient to decide on treatment at a time when he or she "cannot think clearly," and seek to explore issues tangential to the crisis.
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