A server expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip. This is an example of
A. the halo effect.
B. selective perception error.
C. fundamental attribution bias.
D. self-serving bias.
E. a self-fulfilling prophecy.
E. a self-fulfilling prophecy.
The self-fulfilling prophecy, also known as the Pygmalion effect, describes the phenomenon in which people's expectations of themselves or others lead them to behave in ways that make those expectations come true. An example is a server who expects some poorly dressed customers to be stingy tippers, so he gives them poor service and thereby receives a much lower tip than usual, fulfilling his expectations.
You might also like to view...
The ratio between the number of older people and younger people, on whom elders are dependent to supply the funds to provide social security benefits, is called the ___________.
A. graying challenge B. grandparent dilemma C. population distribution D. population density E. dependency ratio
Solving for an unknown interest rate given the PV, FV, PMT, and N is an iterative (or trial-and-error) process
Indicate whether the statement is true or false.
What is the difference between a price level and a price index?
What will be an ideal response?
When all the detailed activities have been defined for each of the work packages, the next step is to graphically portray them in a ____ that shows the appropriate sequence and interrelationships to accomplish the overall project work scope
a. bubble diagram b. Gantt chart c. network diagram d. responsibility chart