What should be the focus during the crisis impact stage of crisis communications?
a. returning to normal business operations
b. altering the reputation of the organization
c. developing new stand-by statements
d. supporting people affected by a crisis
d. supporting people affected by a crisis
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Biff is known to be energetic and enthusiastic as a person when he speaks in communication class. Biff is exhibiting which dimension of credibility?
a. Dynamism b. Inspiring c. Trustworthiness d. Expertise
“Right when you got home on Monday, you were a little terse with me. It hurt my feelings, but I know it was just an isolated incident,” says Nolan. Nolan is engaging in ______.
a. indexing b. owning c. perspective taking d. probing the middle ground
What do shield laws do?
What will be an ideal response?
While at an airport, the owner of a retail store saw a celebrity carrying a bag with his store's logo. He asked for and took a photograph with the celebrity. Later, he posted the picture on the store's Facebook page
On what grounds can the celebrity sue the store owner? a. Misappropriation of personality b. Defamation c. Libel d. Invasion of privacy