The following are activities for State Hospital. Required: Classify each as a value-added (V) or nonvalue-added (N) and give an explanation why you answered the way you did.ActivityClassification (V or N)ExplanationPatients waiting in the lobby??Providing in-patient x-rays??Retaking x-rays to get a different view??Outpatient dialysis??
What will be an ideal response?
| Activity | Classification (V or N) | Explanation |
| Patients waiting in the lobby | N | Does not add to the patient experience or satisfaction |
| Providing in-patient x-rays | V | Patients gain value by not having to go to another facility |
| Retaking x-rays to get a different view | N or V | If it the retake is because a poor picture was taken the first time, then that is bad for the patient - do it right the first time. If the first picture is good, but a different view is needed to confirm whether to operate, that is value-added for the patient. |
| Outpatient dialysis | V | Allows patient the freedom to get a critical care procedure, without a hospital stay. |
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