Staff in a newly restructured facility are participating in a learning session on Total Quality Management
At first they are troubled by this method, but then they become encouraged when they hear that this method is going to be used in the organization because __________. a. it will allow them to go focus on the current way of doing things
b. it includes performance appraisals at all levels
c. it has been known to be very easy to implement in other health care environments
d. it reduces the barriers between departments
d
a. Incorrect: TQM is a method that encourages a change in the current way of doing things to improve processes and customer service.
b. Incorrect: Performance appraisals are not a focus of TQM because performance appraisals are viewed as focusing on individuals, instead of the entire team.
c. Incorrect: TQM is difficult to implement in some health care structures, such as those with vertical hierarchies that may require first talking with the department head before moving an issue forward.
d. Correct: An important aspect of TQM is the reduction of barriers between departments. To continuously improve quality, members of different work groups need to be able to talk with each other.
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The trend in medical care for children has shifted toward home care, even for those with medically complex conditions. Which of the following benefits is the major advantage of home care?
A) The family setting improves the child's quality of life. B) The setting allows the family to function as a unit. C) It provides for adequate growth and development. D) This setting reduces costs incurred by family.
A researcher is completing work on a qualitative research study and a classmate is completing work on a quantitative research study. Both students are writing their reports. What will be a basic difference in these two documents?
1. The qualitative study will report using inferential statistics, but the quantitative study will not. 2. The qualitative study will report using descriptive statistics, but the quantitative study will not. 3. The qualitative study will report using descriptive statistics and the quantitative study may use either descriptive or inferential statistics or both. 4. There should be no difference in the statistical tests.
The nurse is teaching a client about self-monitoring of blood glucose levels. To prevent bloodborne infection, which statement by the nurse is best?
a. "Wash your hands after completing the test." b. "Do not share your monitoring equip-ment." c. "Blot excess blood from the strip." d. "Use gloves during monitoring."
To detect possible complications in a patient with severe cirrhosis who has bleeding esophageal varices, it is most important for the nurse to monitor
a. bilirubin levels. b. ammonia levels. c. potassium levels. d. prothrombin time.