Which of the following techniques relating to post-decision dissonance could a clothing store use to increase customer satisfaction?
a. Cut all prices in half.
b. Ask customers to make a radio ad saying how great the store is.
c. Charge a membership fee to shop at the store.
d. Make all sales final.
Answer: D
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a. cognitive dissonance b. two-factor c. dual-pathway d. Cannon-Bard e. facial feedback
Most left-handers have left-hemisphere dominance for speech
a. True b. False Indicate whether the statement is true or false
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a) clear boundaries b) fuzzy boundaries c) impermeable boundaries d) no boundaries