Give an example of how generational differences can cause problems at work
What will be an ideal response?
Answer: Members of the Silent Generation believe in working hard, paying your dues, and clean living. Members of the Baby Boomer Generation are competitive, bossy, and like to lead. Members of Generation X like surprises, fun, and humor at work and they dislike being micromanaged. Members of Generation Y fit work into their lives but focus on work/life balance. These kinds of generational differences can result in diverse opinions, values, and priorities about what "work" should and should not be.
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You are caring for a patient complaining of epigastric pain. You are concerned because of the possibility of which of the following?
A) Influenza B) Extreme diarrhea with dehydration C) Myocardial infarction D) All of the above
Healthy Hospital discharged 680 in the month of September. There were 5 postoperative infections. There were 625 surgical discharges and 570 operations performed. What was the postoperative infection rate correct to two decimal places?
A) 0.88% B) 0.87% C) 0.89% D) Cannot be determined with the data provided
E/M services provided to an assisted living facility resident are coded:
A. office or hospital. B. new patient. C. domiciliary subsection. D. special services.
If you must keep a caller on hold for more than ________ seconds, go back on the line and ask the caller if they wish to continue holding.
A. 15 B. 60 C. 30 D. 45