What should you keep in mind when you're deciding what to include in a message of condolence?

What will be an ideal response?


Answer: As you decide what to include in the message, keep the following points in mind. First, make it a personal expression of sympathy, but don't make the whole message about you and your sense of loss. Second, don't offer "life advice," and don't include trite sayings that you may have heard or read. At this point, soon after the loss, the recipient doesn't want your advice, only your sympathy. Finally, don't bring religion into the discussion unless you have a close personal relationship with the recipient and religion is already a part of your relationship.

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