Which of the following is not an advantage of decentralization?
A. provides training
B. supports the use of expert knowledge
C. frees top management time
D. works to achieve goal congruence
Answer: A. provides training
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During her second winter at Seagull Terrace, Carol identified several business travelers who were repeat customers and who were enthusiastic about the value offered by the resort
Carol offered a special discount and reward program for those travelers who made recommendations to friends and colleagues that would lead to new customers for Seagull Terrace. Carol was interested in creating ________. A) customer satisfaction B) customer retention C) product champions D) switchable customers E) customer differentiation
The doctrine that prevents the relitigation of an issue decided in a prior case is called:
a. res judicata b. collateral estoppel c. equitable estoppel d. laches
The 1936 law that requires sellers to charge everyone the same price for a product is the Robinson-Patman Act.
Answer the following statement true (T) or false (F)
While thrilling, there is a chance that you would have an accident if you elected to drive on the wrong side of a divided highway in Woodward, an outcome that could be described as:
A) High in consequence and high in probability. B) Low in consequence and low in probability. C) Low in probability and high in consequence. D) High in probability and low in consequence.