Customer service reps

A. are invaluable in working with business customers, but not with final consumers.
B. provide technical assistance to order-oriented salespeople.
C. work with customers to resolve problems that arise at the time of purchase.
D. work with customers to resolve problems that arise with a purchase, usually after the purchase has been made.
E. work for producers calling on their intermediaries and their customers.


Answer: D

Business

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