Cultural values, norms, and behaviors

a. play a significant role in team building, decision making, and job satisfaction.
b. have no impact on marketing and advertising.
c. are the same across multinational corporations because of globalization.
d. are becoming homogeneous because of economic globalization.


a. play a significant role in team building, decision making, and job satisfaction.

Communication & Mass Media

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Workers who use the grapevine for conversations with coworkers

a. are excluded from decision-making. b. are angry employees. c. are following prescribed paths of formal communication. d. are rarely receiving accurate information. e. tend to be more satisfied.

Communication & Mass Media

When used in an informative speech, the ____ pattern of organization helps the speaker explain how someone or something has developed over time

A) chronological B) cause-and-effect C) narrative D) spatial

Communication & Mass Media

A refutative pattern is an organizational pattern that:

A) ?convinces others that something has more value or is better than any alternative. B) ?seeks agreement on criteria that should be considered when evaluating a proposition. C) ?persuades by both challenging the opposing argument and bolstering your own. D) ?confirms propositions by presenting the best-supported reasons in a meaningful order.

Communication & Mass Media

You're giving your speech; two people frown when you say "abortion." In the communication model shown in the text, their frowns are ________

A) ?the channel. B) ?feedback. C) ?noise or static. D) ?decoding. E) ?the cultural framework.

Communication & Mass Media