Today, online bill payment accounts for ________ of all bill payments, while paper checks account for ________.
A. less than 10%; less than 25%
B. about 25%; about 10%
C. more than 55%; less than 20%
D. about 95%; about 5%
Answer: C
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Memory is a very constructive process. This means people do not remember information and events completely and accurately and often remember only bits and pieces that they fill in based on whatever else they know
Indicate whether the statement is true or false
In which of the following situations has a company most actively embraced customer-managed relationships?
A) American Airlines awards frequent flyer points to returning customers. B) Paige Premium Denim jeans provide superior quality and perfect fit. C) iRobot invites enthusiastic Roomba owners to develop and share their own uses for the company's robotic vacuum cleaner. D) Best Buy distinguishes between its best customers and its less profitable customers, stocking merchandise to appeal to each group. E) Toyota develops a marketing presence on social networks and other online communities.
For purposes of intentional torts, a person can have the intent to cause harm if the harm is substantially certain to occur even if he or she doesn't desire that such harm occur
Indicate whether the statement is true or false
John owns a small department store that issues its own credit cards. He has been considering
phasing out his own credit card and accepting Visa® or MasterCard® . If John chooses to do this he will be going from a position of risk ________ to one of risk ________. A) reduction; transfer B) avoidance; reduction C) assumption; avoidance D) assumption; transfer