The faith community nurse recently visited with a member of the congregation, Sandy, who is recovering from a hysterectomy
Following a church service one Sunday, another member of the congregation, Patricia, approaches you and says, "How is Sandy recovering from her surgery?" Which is the most appropriate response?
A) "She still has some bleeding, but overall she's doing well."
B) "You mean her hysterectomy? She's doing really well."
C) "I'm afraid I can't share any details, but I'm sure she'd love a call or text from you."
D) "I'm sorry, Patricia, but that's none of your business."
Ans: C
Feedback:
The parish nurse is bound by professional confidentiality not to reveal information about the health of patients, even if they are known to members of the congregation. Refusing to share information in a way that does not seem cold is a delicate art. One way to avoid this conflict is to explain to congregants early in the program, and often thereafter, that confidentiality for each member will be maintained. Often, the nurse can simply say, "I am sure that she would appreciate a call or a card"; this relieves pressure to share much information.
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