The most effective strategy for using a script is to ____.

A. read the script verbatim to the user
B. restate the script in your own words
C. memorize the script
D. use the script only when needed


Answer: B

Computer Science & Information Technology

You might also like to view...

A centralized global deadlock detector holds the union of local wait-for graphs. Give an example to explain how a phantom deadlock could be detected if a waiting transaction in a deadlock cycle aborts during the deadlock detection procedure.

What will be an ideal response?

Computer Science & Information Technology

Apply the software engineering and testing terminology from this chapter to the following terms used in Feynman’s article mentioned in the introduction:

What will be an ideal response?

Computer Science & Information Technology

A parameter query prompts you for criteria before running the query

Indicate whether the statement is true or false

Computer Science & Information Technology

Which of the following biometric devices uses the person's eye for identification?

a. Facial scan b. Hand geometry c. Iris recognition d. Retina scan

Computer Science & Information Technology