In a service supply chain, ______.
a. activities such as supplier relationship management, demand management, and customer relationship management are very different from those that exist in a product supply chain
b. the main similarity with the product supply chain is the degree of interaction between the value provider and the customer
c. there is a greater distance between the supplier and consumer of the service in comparison to a product supply chain
d. the interfaces and activities such as supplier relationship management, demand management, and customer relationship management are identical to those that exist in a product supply chain
d. the interfaces and activities such as supplier relationship management, demand management, and customer relationship management are identical to those that exist in a product supply chain
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