According to the guidelines of making collections, which of the following is NOT advisable?

a. Ask the person who answers to identify himself or herself.
b. Demand a reason for nonpayment.
c. Never raise your voice, use profane language, or show anger in any way.
d. Do not harass or intimidate the debtor.


b

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Tactical EMS requires special training and authorization. All of the below items are ways that TEMS differ from routine EMS EXCEPT:

A) They treat more medical patients than trauma patients B) Treatment must be coordinated with an incident commander C) The main priority is removing the patient from the hot zone D) Chemical agents are used as defensive weapons

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____________________, also referred to as domestic violence (DV), can be described as violence between partners in an ongoing or past relationship regardless of marital status or sexual orientation.

Fill in the blank(s) with the appropriate word(s).

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Bulging of a child's anterior fontanelle is:

A) suggestive of significant dehydration. B) benign if the child is not flailing around. C) suggestive of an intracerebral hemorrhage. D) pathologic when observed in a quiet child.

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In the estrous cycle, a ruptured follicle that becomes filled with a yellow substance is known as the __________ __________ or "yellow body."

Fill in the blank(s) with correct word

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