To build good customer relations:
a. do all of the talking.
b. finish what you're doing before you acknowledge the customer.
c. give the customer your total attention.
d. accept a personal phone call while talking with a customer.
c
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________ is the person who actually authorizes payment for the product
A) The initiator B) The influencer C) The decider D) The purchaser
Which of the following factors influence the risk of material misstatement?
a. The business risks. b. Management incentives. c. IT risks. d. All of the above.
The concept of ________ comes from the film industry, and it helps you see the big picture of the presentation before you get too involved in creating individual slides
A) animations B) a storyboard C) a slide deck D) message headlines E) stand-alone presentation
Which of the following items should NOT be included in a well-drafted independent contractor agreement?
a. a requirement that the worker hire his own assistants b. a requirement that the firm provide health insurance for the worker c. a flat fee payment arrangement for the work d. a requirement that workers pay their own expenses