An offering statement requires ________ disclosure compared to a registration statement.
A. more
B. much more
C. equivalent
D. less
Answer: D
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Providing high-quality service is difficult for a retailer because
A. competitors often easily duplicate the services. B. all employees are not involved in activities that increase customer value. C. the quality of service can vary dramatically across stores. D. services availed by customers are generally tangible. E. most employees show a similar performance level.
Which of the following would not lead a manager to believe that an ethical concern exists?
A. Is the contemplated technique for gathering information relevant? B. Have I done something to circumvent a system intended to secure or protect information? C. Have I misled anybody in order to gain access? D. Have I done anything that coerced somebody to share this information?
How completely and accurately services are delivered is called ____.
A. effectiveness B. efficiency C. quality D. economy
The two major categories of marketing intermediaries are ____________________ and ____________________.
Fill in the blank(s) with the appropriate word(s).