ITIL defines ____ as the effect an incident is having on business processes.

A. priority
B. urgency
C. severity
D. impact


Answer: D

Business

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Classify each of the following as either a one-time or recurring costs: training personnel initial programming and testing system design-one hardware costs software maintenance costs site preparation rent for facilities data conversion from old system to new system insurance costs installation of original equipment hardware upgrades

Business

Which of the following is most likely a true statement about people's views about organizations?

A) Many people view work at an organization as a required chore. B) People don't expect organizations to carry out society's work. C) Confidence in political organizations has increased in recent years. D) Loyalty towards employers has increased in the past two decades. E) Many people today see organizations as a source of personal satisfaction.

Business

The direct materials standards for the main product of Duchess Company are 8 grams of direct materials per product at a cost of $3 per gram. During April, 974 grams of direct materials were used to produce 120 products at a direct materials cost of $2,900 . The direct materials quantity variance for April was

a. $72 (U). b. $92 (U). c. $42 (U). d. $112 (F).

Business

When a building is purchased simultaneously with land, the purchase price must be allocated between the building and the land.

Answer the following statement true (T) or false (F)

Business