When a nurse manager handles conflict by giving the aggrieved party what they want to resolve the conflict, which method of conflict management is being used?
a. pressing c. avoidance
b. accommodation d. negotiation
B
Accommodation is giving the aggrieved party what they want to resolve the conflict. Pressing is typically a win-lose situation. Avoidance is assuming that the issue will resolve itself and go away. Negotiation is when the parties in conflict arrive at a point where they are satisfied and a win-win situation is created.
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When faced with the prospect of change, the nurse states, ?We have always done it this way and never had any problems.? A few weeks later, the same nurse remarks, ?This new way seems to work better than the old way did
? This statement is characteristic of which type of change response? 1. Laggards 2. Innovators 3. Early adopters 4. Early majority
The charge nurses inform the nurse manager that the newly hired nurses are having difficulty with decision making and delegating. The best way for the nurse manager to handle this situation is to send the charge nurses to:
a. A conflict management course b. A self-management course c. A stress management course d. Supervisory training
A patient at a community health center has been prescribed oral medications and tells the nurse that medications were administered intravenously when the patient was in the hospital
The nurse discusses the benefits and disadvantages of oral medications, including which facts? 1. The oral route is considered the second safest route, after the intradermal route. 2. Tablets that are scored may be crushed for easier swallowing. 3. Enteric-coated drugs are designed to dissolve in the stomach, not the small intestine. 4. A major disadvantage of oral medications is that the patient must be conscious and able to swallow. 5. Enteric-coated drugs should be crushed to help facilitate dissolving by the stomach acid.
The binding of a drug to its receptor is ____ reversible
1. never 2. rarely 3. usually 4. always