The first step in listening is to receive __________

a. noise
b. feedback
c. sounds
d. messages
e. advice


c

Communication & Mass Media

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Your sister, Monica, is telling you about her three roommates. It seems none of them will

follow the schedule they agreed on for cleaning the kitchen and the bathrooms. Monica has just about had enough -- she returned from a weekend away only to find the living room full of empty pizza boxes and beer cans. ?I just don?t think I can live like this anymore. I can?t afford to find another place, but I?m so upset I can?t focus on the research paper that?s due next week,? she complains. Using the skills of empathetic listening, discuss the four techniques and give an example of each that would be an appropriate response to Monica. In addition, explain the expected consequences from using this type of listening with your sister. What will be an ideal response?

Communication & Mass Media

Family definitions that primarily focus on how family members act to create a sense of family are called:

a. Functional definitions b. Action-based definitions c. Family creation definitions d. Biological definitions e. Behavioral/transactional definitions

Communication & Mass Media

Whiteness, which privileges white over other racial groups in society, is usually invisible to white people

Indicate whether the statement is true or false.

Communication & Mass Media

Elmer constantly complains about the disrespectful and lazy attitudes of young people these days. What kind of language is Elmer engaging in?

a. racist b. heterosexist c. sexist d. ageist

Communication & Mass Media